Meta data deletion
Manage the Meta connections you authorize for SocialRIZ and understand what each deletion request removes.
Disconnect Meta Ads
- Sign in to SocialRIZ and open Connections.
- Find Meta Ads and select Disconnect Meta ad account.
- SocialRIZ removes the encrypted Meta credential and selected ad-account details, then requests authorization revocation from Meta.
Disconnect Facebook or Instagram
- Sign in to SocialRIZ and open Connections.
- Choose Facebook or Instagram and select Disconnect for that channel.
SocialRIZ removes that channel’s connected account details. If the other channel remains connected, its shared Meta authorization is retained so it can keep working. Disconnecting the last channel removes SocialRIZ’s stored direct Meta credential. Your Page, Instagram account, and posts on Meta are not deleted.
Requests initiated by Meta
If you request data deletion through Meta, Meta sends SocialRIZ a signed request. After verifying it, SocialRIZ removes matching Meta Ads authorization data and returns a confirmation code with a status page. This callback does not currently disconnect separate Facebook or Instagram connections or delete your SocialRIZ account. Use the steps above for those connections, or contact support if you cannot sign in.
Delete your complete SocialRIZ account
Removing a Meta connection does not delete your independently created SocialRIZ account, business information, or approval records. To delete your personal account, sign in, open Organization settings, choose Security, and select Delete my account. You will be shown any active work or provider connections that must be resolved before deletion can finish. If you are the last owner of a workspace, that workspace will close and its active subscription will be canceled as part of deletion. Workspaces with another owner remain available to that owner. If you cannot access your account, contact support from its email address and include your organization name.
support@socialriz.com